Privacy Policy
Beyond the Castle Travel LLC
Huntingdon Valley, PA, United States
Phone: 267-225-4494, Email: info@beyondthecastletravel.com
Information we collect
Information you provide. Name, phone, email, address, trip preferences, passenger names, birthdays, loyalty numbers, passport details when required for quotes or bookings, special requests, communication preferences.
Information collected automatically. IP address, device and browser data, pages viewed, actions taken on the site, collected through cookies and similar technologies.
Information from third parties. Travel suppliers, payment processors, email or SMS platforms, and marketing or analytics tools may share status updates related to reservations or campaigns.
How we use your information
- Respond to inquiries, prepare quotes, manage reservations.
- Personalize recommendations and itineraries.
- Send service messages about reservations, schedule changes, and travel alerts.
- Send marketing communications when you opt in, you can unsubscribe at any time.
- Operate, secure, and improve our site and services, including analytics and debugging.
- Comply with legal obligations and enforce our terms.
Email and SMS marketing
With your consent, we may send newsletters, deal alerts, and trip ideas. You can unsubscribe using the link in our emails.
SMS terms. Opt in is required. Message and data rates may apply. Frequency varies. Reply STOP to opt out, HELP for help. We do not require SMS consent as a condition of purchase.
Payment information
We do not store full payment card numbers on our site. When a payment is needed, it is processed directly with a secure third party processor or with the supplier's payment system.
Children's privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child provided information to us, contact us to request deletion.
Data retention and security
We keep information as long as needed to provide services, meet legal requirements, resolve disputes, and maintain business records. We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is guaranteed to be fully secure.
Your privacy choices and rights
- Email and SMS. Unsubscribe or opt out at any time.
- Cookies. Manage in your browser settings.
- Access, delete, correct. You may request access to, deletion of, or correction of your information.
- California residents. You may have rights to know, delete, correct, and to opt out of sharing for cross context advertising. We do not sell personal information for money. Use the contact methods below to exercise your rights.
- EEA, UK, Swiss residents. Where GDPR applies, legal bases include performance of a contract, legitimate interests, consent, and legal obligations. You may have rights to access, rectify, erase, restrict, object, data portability, and to complain to a supervisory authority.
To make a request, email privacy@beyondthecastletravel.com or mail us at the address below. We will verify your request consistent with applicable law. You may use an authorized agent where permitted.
Third party links and tools
Our site may link to third party sites, booking engines, forms, and social platforms. Their privacy practices govern your use of those services.
Changes to this policy
We may update this Privacy Policy. We will update the Last updated date and, when required, provide additional notice.
How to contact us
Email: privacy@beyondthecastletravel.com
Mail: Beyond the Castle Travel LLC, Huntingdon Valley, PA
Phone: 267-225-4494